Key points
 - A      statutory demand poses an existential threat for the recipient company.       If a company receives a statutory demand and does nothing, it risks      being wound up by Court order.
 
- One      ground for setting aside a statutory demand is that there is a genuine      dispute about the debt which is the subject of the statutory demand. 
 
- A      genuine dispute about a debt does not exist simply because (a) the debtor      has requested information about the amount payable and (b) the information      hasn’t been provided by the creditor. 
 
- If      a company is a creditor – careful structuring of terms and conditions will      put you in the best position to minimise the risk of a dispute over      whether a debt is payable, even where there is an entitlement to verify      the debt or request other information.
 
- If      a company is a debtor – act quickly if you receive a statutory demand as      there is a strictly limited time to respond and serious consequences if      you do nothing. 
The case
 - In WA Glass Pty Ltd v Auto Control      Systems Pty Ltd (No 2),[1] the Court of Appeal (WA) recently      upheld a first instance decision to allow statutory demand to stand.       The decision turned on the key issue of whether there was a ‘genuine      dispute’ about the debt which was the subject of the statutory demand.
 
- WA      Glass Pty Ltd (WAG)      engaged Auto Control Systems Pty Ltd (Contractor) to perform electrical works at      WAG’s glass recycling plant in Bassendean.  The Contractor issued      11 invoices to WAG. WAG refused to pay some of those invoices.
 
 
- On      19 February 2021, the Contractor served a statutory demand on WAG.      WAG applied to set the statutory demand aside, relying on the assertion      that there was a genuine      dispute as to the debt because (among other things), the      Contractor had not responded to WAG’s requests for information as to the      amounts charged on 5 invoices.
 
 
- At      first instance, Master Sanderson dismissed WAG’s application to set aside      the Contractor’s statutory demand.  The Master accepted the      Contractor’s submission that:
“It may well be [WAG] is genuinely dissatisfied and is acting in good faith.  But that is not enough.  There must be at least a plausible and genuine claim the debt is not due on some identified basis which warrants further investigation.  If the basis for seeking to set aside the demand rests solely on the company’s wish to verify the amount of the debt, the court cannot be satisfied that a dispute truly exists...”.
 - The      Master stated:
 
 “An applicant to set aside the demand must show how pursuant to the contractual relationship between the parties a debt is not due and owing.  There may or may not be within the contract a right for the creditor to call for an account.  Such a term might be implied into the contract.  If the creditor was able to establish a breach of that term and was able to establish it was arguable upon breach no payment was due, there might well be a genuine dispute which would justify the demand being set aside.  But that was not the case here.  It was not the basis upon which [WAG] put its case.  [WAG] relied solely on an alleged inability to ascertain whether or not [the Contractor] had properly charged it for those invoices not the subject of a quote.  On that basis, it has not established there is a genuine dispute.”
Grounds of appeal
 - WAG      appealed the Master’s decision, arguing that:
  - there       was a ‘settled rule’ that an unanswered request for information       (genuinely required to determine whether an amount claimed is payable)       necessarily gives rise to a genuine dispute about the existence or amount       of a debt within section 459H(1)(a) of the Corporations Act 2001 (Cth)       (Corporations Act);       and
 
 
- there       was an implied term in its contract with the Contractor that liability to       pay was conditional on provision of information where requested, and       therefore there was a genuine dispute about the debt.
 
- WAG      pointed to the practical aspects of any trading relationship.  It was      concerned about being double-charged as there were fixed price quoted      works being completed as well as variable work being completed at the same      time. It argued that “without      access to the timesheets or records of labour, there was … real doubt      surrounding the correct amount (if any) payable of the total claimed for      the variable work”.
Outcome
 - The      Court of Appeal dismissed all of WAG’s grounds of appeal and held:
  - a       genuine dispute is established where a company applying to set aside a       statutory demand raises a plausible       contention requiring investigation; and
 
 
- there       is no settled rule of law as alleged by WAG, as the terms and conditions       relevant to each debt must be considered in each unique case.
 
- It      distinguished cases which had been cited by WAG:
 - 
  - in PDR Pty Ltd v Cottesloe       Constructions Pty Ltd, the relevant terms implicitly provided       that the payment obligation was conditional on the builder providing       invoices and detailed accounts, and this gave rise to a genuine dispute       about the debt; and
 
 
- in Odyssey Re       (Bermuda) v Reinsurance Australia, the recipient of       a statutory demand was denied access to information in breach of an       agreement and this gave rise to a genuine dispute about the debt.
 
 - In      allowing the statutory demand to stand, the Court of Appeal held that      there is a distinction between:
 - 
  - an       idle wondering or concern as to whether there has been some overcharging       or double-charging; and
 
 
- a       genuine belief, having a proper foundation based on the objective fact,       that the whole of a claimed debt is not due and payable.
 
Implications for payment / credit risk
 - There      are potentially serious consequences if a company is served with a      statutory demand.  A presumption of insolvency will arise if the      company does not pay the statutory demand within the 21-day timeframe.
 
 
- In      considering whether there a statutory demand should be set aside because      the sums claimed are ‘genuinely disputed’, you must carefully review the      applicable terms and conditions of the relevant contract.
 
 
- The      terms and conditions agreed for a transaction are critical when any      dispute arises, and should be regularly reviewed to actively manage      current risks. 
 
- As      a customer/debtor, consider including an express term making payment      conditional upon the provision of supporting evidence of an amount due, in      order to avoid an automatic payment liability despite a need to verify.       Act quickly and obtain advice if you receive a statutory      demand.
 
 
- As      a supplier/creditor, consider structuring terms to minimise the risk of      disputes arising in relation to amounts due to you.  Carefully review      contractual terms before issuing a statutory demand or demand for payment.       
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[1] [2023] WASCA 85